Privacy Policy
Last updated: 20th June 2025
At MKS Coffee, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us, including via our website and trade communications.
1. Data Controller
The data controller responsible for your personal data is:
MKS Coffee
Email: Info@mkscoffee.co.uk
Phone: +44 (0) 7341 747830
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, United Kingdom, NE1 1JF
2. What Personal Data We Collect
We collect personal data that you provide when:
- Registering for a trade account or placing a B2B order
- Contacting us via email, phone, or website forms
- Subscribing to newsletters or updates, Personal data may include your name, business name, email address, phone number, billing and delivery addresses, and payment details.
3. How We Use Your Data
We use your data to:
- Process and fulfil your orders
- Manage your trade account and payments
- Communicate with you about your orders, products, and services
- Send marketing communications (only if you have consented)
- Comply with legal obligations and prevent fraud
4. Data Sharing
We may share your personal data with:
- Trusted third-party service providers (e.g., couriers, payment processors) to deliver services
- Regulatory or law enforcement bodies if legally required
We do not sell or rent your personal data to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
6. Data Retention
We keep your personal data only for as long as necessary to provide our services and meet legal requirements. When no longer needed, we securely delete or anonymise your data.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access and receive a copy of your personal data
- Rectify any inaccurate or incomplete data
- Request erasure of your data (subject to legal obligations)
- Restrict or object to processing
- To exercise these rights, please contact us at Info@mkscoffee.co.uk
8. Cookies and Tracking
Our website uses cookies to improve user experience and analyse traffic. You can manage cookie preferences via your browser settings.
9. Changes to This Policy
We may update this Privacy Policy occasionally. We recommend reviewing it regularly. Significant changes will be notified via email or on our website.
10. Contact Us
If you have any questions or concerns about your data or this Privacy Policy, please contact:
MKS Coffee
Email: Info@mkscoffee.co.uk
Phone: +44 (0) 7341 747830
Trading Under: Gulf Harbour Trade Ltd